May 14, 2024
At Laser Esthetic Technology, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at:
Please provide your order number and details about the product you wish to return. Our customer service team will provide you with instructions on how to proceed.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to process will depend on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Certain items are not eligible for return. These include:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us with your order number and details about the product.
A restocking fee of 25% may be applied to returns, depending on the condition of the item and the reason for return.
If you have any questions on how to return your item to us, please contact us:
